Understand the cause. Fix the problem. Permanently.
Rootonex specialises in structured, evidence-based Root Cause Investigations (RCI) for repeated, intermittent, or unexplained equipment failures.
Most contractors swap parts until the machine works. We don't. Our RCI's focus on why the fault is happening—and exactly what needs to be done to stop it from returning.
The Deliverable: The Rootonex Forensic Report We don't just hand you an invoice; we hand you a roadmap. Every investigation concludes with a comprehensive, audit-ready engineering report that includes:
Executive Summary: A clear overview for management and stakeholders.
Full Technical Assessment: Detailed condition ratings for Mechanical, Electrical, and Hydraulic sub-systems.
Compliance & Safety Check: A review of PUWER compliance gaps and immediate safety risks.
Structured Analysis: Using industry-standard 5-Whys and Fishbone (Ishikawa) diagrams to scientifically prove the root cause.
Action Plan: Clearly defined "Short-Term Fixes" to get you running and "Long-Term Preventive Actions" to keep you running.
The Process (Powered by RDS): Alongside the physical inspection, we deploy the Rootonex Diagnostic System (RDS). This allows us to capture live failure data (vibration, thermal, and current) to validate our findings with hard evidence.
Typical Problems We Solve:
❌ Equipment failing repeatedly (The "Bad Actor" machine).
❌ Intermittent electrical faults that vanish when engineers arrive.
❌ Hydraulic leaks, pressure drops, or overheating systems.
❌ Motors or drives tripping without a clear error code.
❌ (The "Parts Cannon") We’ve replaced that part three times and it still breaks."
The Outcome: Definitive Answers → Audit-Ready Documentation → Long-Term Reliability.